Click Here to Access our Online Training Modules

Online modules

Volunteer Resources

Check out the documents and videos below.
Volunteers 2729696 128020180307 28396 1ygqud

HSCD Volunteer Policy and Procedure Manual


Canadian Hospice Palliative Care Association Volunteer Training Manual


My Impact Training Manual

Download the My Impact app to your devise. The Volunteer Coordinator will schedule a training session with you to explore the program.

Download "My Impact.pdf"

Nav-CARE Volunteer Manual


Nav-CARE Training Slides


iPad User Manual


Grief Companion Volunteer Training Handbook


Grief Companioning Training Slides

Click on this file to open up a powerpoint presentation.

Download "Volunteer training grief slides.ppt"

Grief Companion Training Slides


Volunteer Satisfaction Survey

If you have not already completed the HSCD Volunteer Satisfaction Survey you may download and print one here.

Complete the form (you do not have to include your name) and drop it off at the HSCD office. Leave it in the mailbox by the door if nobody is in.

Download "HSCD Volunteer-Satisfaction-Survey 2018.pdf"

Support Group Facilitator Checklist


Volunteer Mileage Compensation

Hospice volunteers are paid mileage when they travel 30 kilometers or more, one way, from their home to serve a hospice client.

Compensation is paid out at $0.52/km

Please complete the online remuneration form or download and print a hard copy to give to Joy.

Click here for the online form

Download "Volunteer Mileage Compensation Form.pdf"

A Caregiver's Guide: A Handbook About End-of-Life Care

A Caregiver's Guide is a joint initiative of the Order of Saint Lazarus in Canada and the Canadian Hospice Palliative Care Association.

A Caregiver's Guide was created to provide information for family caregivers to draw upon when preparing and caring for a loved one who has a progressive illness, especially at home. It was developed to complement resources and information provided to caregivers by healthcare professionals, including hospice palliative care teams.

Read more

Download "caregivers_guide_2015_en.pdf"

FREE Online Course for Home Caregiver Support

St. Lazarus has, in partnership with St. John Ambulance, has created an online training course for a Home Caregiver Support Program. This is a great refresher for healthcare aides, volunteers and laypeople.


Low Impact Debriefing

An article on making use of the tool called, Low Impact Debriefing, developed by Françoise Mathieu. 

Download "Low Impact Disclosure Article.pdf"

What it Really Means to Hold Space for Someone

hat does it mean to “hold space” for someone else?

It means that we are willing to walk alongside another person in whatever journey they’re on without judging them, making them feel inadequate, trying to fix them, or trying to impact the outcome. When we hold space for other people, we open our hearts, offer unconditional support, and let go of judgement and control.

Download "What it Really Means to Hold Space for Someone.pdf"

Film 158157 1280


Click the button below to access a selection of videos on themes relevant to hospice volunteering.
Click here for videos